Supplier Code of Conduct

Alucon Public Company Limited

Alucon Public Company Limited places great importance on conducting business with integrity, transparency, and good governance, along with a strong sense of responsibility towards society, communities, and the environment. The company also considers the impact on all stakeholders according to sustainable business development practices.

To reflect this commitment, the company has developed this Supplier Code of Conduct to guide all partners engaged in business with the company to operate ethically, transparently, and responsibly in all aspects. Partners should not only consider business benefits but also focus on mutual growth in a secure and sustainable manner throughout the supply chain.

Business Conduct Guidelines

1. Corporate Governance

Good business practices must be based on transparent, fair, and auditable principles of governance. Partners should focus on managing their operations with honesty, complying with applicable laws and regulations, and respecting the rights of competitors, customers, government and private organizations, employees, and all stakeholders to build trust and sustainability in the supply chain.

Best Practices: 

1.1 Partners should commit to conducting business free from fraudulent or corrupt transactions, including implementing clear anti-corruption measures.

1.2 Partners should respect fair competition and avoid practices that could lead to monopolies or unfair competition.

1.3 Partners should have clear measures to protect confidential information and prevent its misuse for improper benefit.

1.4 Partners should comply with intellectual property laws and avoid infringing on copyrights, patents, and trademarks.

1.5 Partners should conduct business with transparency, providing accurate and complete information to relevant parties.

1.6 Partners should consider the interests of all stakeholders fairly and respect each party's rights.

1.7 Partners should operate with consideration of the social and environmental impacts of their business, avoid unethical business practices, and engage in social activities.

1.8 In case of complaints from society or communities, partners should prioritize listening to the issues and resolve them quickly, setting preventive measures for future problems.

1.9 Partners should engage with government and other organizations in compliance with relevant laws, avoiding the use of power or practices that may constitute corruption.

2. Social Responsibility

Conducting business responsibly towards society requires treating all stakeholders equally, transparently, and with respect for the rights they deserve. All stakeholders, both primary and secondary, play important roles in sustainable business practices. Therefore, partners should focus on managing relationships and treating all sectors with respect and responsibility.

Best Practices: 

2.1 The company supports and expects partners to strictly respect human rights.

2.2 Partners should comply with labor laws and international labor standards, covering aspects such as:

2.2.1 Fair employment practices, avoiding forced and child labor.

2.2.2 Setting reasonable working hours, holidays, and benefits.

2.2.3 Providing welfare and social insurance as per standards.

2.2.4 Treating employees equally without discrimination.

2.2.5 Preventing and avoiding sexual harassment in the workplace.

2.2.6 Supporting skill development and career growth opportunities.

2.2.7 Creating a work environment that promotes employee happiness and safety.

2.3 Partners should disclose important information to shareholders transparently and fairly.

2.4 Partners should maintain high standards for delivering quality products and services to provide maximum benefit to customers.

2.5 Partners should implement effective measures to ensure the security of customer data and prevent misuse or leakage.

2.6 Partners should value customer feedback and continuously develop and improve the quality of products and services.

2.7 Partners should avoid conducting business that negatively impacts the surrounding community, both directly and indirectly, and promote activities that improve the quality of life in the community.

3. Environmental Responsibility

The company is committed to conducting business that considers the environmental impacts and expects partners to operate responsibly. It is not only about business profit but also being aware of environmental impacts at all stages of the process, from start to finish. This is to prevent or reduce potential negative impacts and to collectively develop sustainable business practices for the long term.

Best Practices: 

3.1 Partners should operate with consideration of environmental impacts in both the short and long term and take concrete steps to mitigate these impacts.

3.2 Partners should have measures and practices that comply strictly with environmental laws and regulations.

3.3 Partners should be responsible and focused on efficient resource use, reducing energy consumption, supporting renewable energy use, or developing efficient resource management plans.

3.4 Partners should promote environmental awareness as part of the corporate culture, fostering shared responsibility at all levels of operation.

4. Product and Service Quality Standards

Partners must be committed to delivering products and services that are of high quality and environmentally friendly, while also having control systems to ensure they meet the required safety and quality standards.

Best Practices: 

4.1 Partners must control the quality of products and services, including product design, manufacturing processes, and quality checks to meet the standards agreed upon in the contract.

4.2 Partners must provide products and services that meet specified characteristics, are of high quality, and are safe, avoiding negative impacts on the community, society, and the environment. They must comply with relevant laws and regulations, ensuring proper selection of other partners and sources of raw materials, particularly avoiding conflicts over minerals, illegal activities, or human rights violations. Partners should have a sustainable sourcing policy.

4.3 Partners should ensure traceability and disclose the sources of raw materials, products, and services, as well as certifications of quality and safety standards.

5. Occupational Health and Safety

The company places great importance on the health and safety of employees and those involved in the production process, as well as promoting a safe work environment and employee health. This ensures that business operations do not pose any hazards or risks that could affect the health and safety of employees and other stakeholders.

Best Practices: 

5.1 Partners should have strict occupational health and safety measures in place, including protection against potential hazards during work processes.

5.2 Partners should regularly provide training on occupational health and safety and supply necessary protective equipment to employees.

5.3 Partners should assess risks and implement appropriate safety measures at every stage of production.

5.4 Partners should have a system to monitor and record accidents or safety-related incidents, along with measures to improve the work environment for greater safety.