Introduction
To make the working of Executives and Staff comply with the principle of good corporate governance, we have prepared a “Code of Business Ethics and Conduct” for executives and staff to adhere to as a guideline for working and jointly upholding Integrity, Transparency, and non-violation of laws and related regulations for the best interests of the shareholders, stakeholders, and overall society.
By adhering to such principle, the Company believes it will play a vital part in achieving success, prosperity, and widespread acceptance from all parties concerned.
1. Definition
Definition |
Meaning |
Executives: |
Company directors, Managing directors, and Division/ Department manager level or upper-level executives |
Staff: |
Department Section manager level/equivalent or lower level staff |
Business Ethics & Conducts: |
Good codes for doing business for executives and staff to lead the corporation to good corporate governance |
Property: |
Movable properties, real properties, technology, copyright, warrants right, patent including inventions |
Exclusive Information: |
Information belonging to or controlled by Alucon Public Company Limited, it’s economically valuable information both at present and in the future. Persons who know such information must not disclose it to the public without permission of an authorized person such as information on customers and employees, information on sales and marketing, information on products and services, accounting information, business plan, marketing plan, financial plan, construction plan, research, development program, and method, creative, etc. |
Stakeholders: |
Persons and/or juristic persons who are related to the business operating of Alucon, such as shareholders, executives, staff, customers, suppliers, creditors, competitors, and society, etc. |
Adherence to Legal Justice: |
Decision-making and business operations to comply with related rules of law |
Fairness and Morality: |
To perform one’s duty/mission fair-mindedly, equally, non-selective treatment based on standards of morality. |
Transparency: |
Transparency of decision-making and operating process which can be disclosed and verified under the rules and regulations of law |
Integrity: |
Honesty and integrity to duty/mission to comply with rules, regulations, good tradition, and morality. |
Responsibility: |
Awareness of duty which one has to perform his best and efficiently |
Accountability: |
Accepting results from performance both positive and negative. |
Vision: |
Creative foresight to create value added for the business in the long term and aiming for excellence in work. |
2. Code of Business Ethics
Alucon Public Company Limited has Business Ethics. Executives and staff should adhere to the ethics when working as an agent of Alucon Public Company Limited as follows:
2.1 Adhere to Legal Justice
The Company adheres to Legal Justice in doing business. Furthermore, it is the duty that executives and staff must know the rules and regulations of the company and relevant laws including laws to be promulgated in the future that affect their management and work.
Code of Practice
2.1.1 Executives and staff must learn and understand rules used as a basis in working in public affairs both in written and verbal.
2.1.2 Executives and staff must not seek for business confidential information of competitors or specific information of competitors by unlawful means such as stealth, espionage, or infringement of agreement on not disclosing confidential information of competitors neither getting from customers nor other persons.
2.2 Have Transparency
Alucon has transparency in decision-making and operation processes, able to disclose information to the stakeholders to know and examine under the laws, rules, regulations, and procedures of the company.
Code of Practice
2.2.1 Executives and staff must arrange reports concerning accounting, financial, business conditions, and operating performance, to show the financial status and operating performance of Alucon actually, accurately by accounting standards, reliably, and able to be audited by the Audit Committee.
2.2.2 Executives and staff must implement the purchasing and procurement process in compliance with the policy of Alucon strictly, transparently, clearly, and fairly.
In case the management, salesperson, or shareholder of the trading partner is a relative or lives under the same roof with the management or staff of the Company, that management or staff of the Company must immediately notify the superior in writing and avoid getting involved in such purchasing/procurement transaction.
2.2.3 Executives and staff must perform their duties strictly in compliance with the Authorization Manual.
2.3 Strictly observe Fairness and Morality
Alucon strictly observes Fairness and Morality to the stakeholders to create an ongoing friendly relationship in doing business, does not use selective treatment to anyone unfairly judged, using personal judgment or relation but gives opportunity to anyone equally by not discriminating against race, nationality, religion, or sex.
Code of Practice
2.3.1 Executives and staff must give fairness and no selective treatment to stakeholders upon doing business.
2.3.2 Executives must manage work calmly and carefully to make the shareholders trust and accept that actions are performed with fairness and consideration of the maximum benefit of all shareholders both majority and minority.
2.3.3 Executives and staff must give fairness and no selective treatment in the provision of employment means personnel seeking, consideration on employing, remuneration and benefit, promotion, transference, performance evaluation, training, adherence to regulation, ending up of employment, dismissal, and re-employment as well as participation in society and recreational activity, etc.
2.3.4 Executives and staff must always exert to provide service that is over customers’ expectations as well as to provide services to customers with honesty and fairness, not gain advantages at the expense of customers or cheating customers.
2.3.5 Executives and staff must perform compliance with the terms of dealings with suppliers/creditors honestly and fairly. In case unable to comply with the terms, they must inform the suppliers/creditors to jointly solve the problems.
2.4 Think highly of customers
Alucon thinks highly and cares for customers by controlling products and services to have the quality to make customers satisfied.
Code of Practice
2.4.1 Executives and staff must know and understand the products and services of Alucon thoroughly and must give accurate and complete information to customers.
2.4.2 Executives and staff must learn and understand customers’ needs thoroughly before offering products and services to suitably respond to the customers’ requirements and must always be interested and love to seek knowledge and accumulate experience in working to have more efficiency to additionally respond to customers’ satisfaction.
2.4.3 Executives and staff must treat customers politely, respect customers, and use polite speech to customers.
2.4.4 Executives and staff must have a good attitude toward customer service work, think highly of service work, and perform with great effort as a result the service work will be valuable and efficient leading to excellence in service.
2.4.5 Executives and staff must respect customers’ decisions and opinions, not even violate the personal rights of customers.
2.5 Be responsible for society
The company realizes its Responsibility to society and community as long as it is main mission is to create projects and activity of which are useful in social and community development.
Code of Practice
2.5.1 Executives and staff should participate in or arrange activities for the public advantage of social development and services such as activities about education, arts, culture, environment, etc.
2.5.2 Executives and staff must realize participation in natural resources conservation and environmental preservation and even avoid any action that will harm or pollute related natural resources, environment, and residence system.
2.6 Not involved in political activities
The Company is impartial by not doing any action that will absorb in any political party or any person who has the political power to seek profit but will promote and cooperate to have executives and staff use liberty rights in democracy under the constitution.
Code of Practice
2.6.1 Executives and staff must not use the position, fund, time, supply and equipment, or facilities of Alucon in favor of and supporting political candidates or organizations.
2.6.2 Executives and staff must not use authority to pressure or force colleagues and subordinates to give support to political candidates or organizations.
3. Code of Business Conducts
It is a good business practice, to chart the operation of all sectors in the same direction, under the same principles of morality, transparency, and accountability. To this end, the company has formulated the following code of business conduct:
1. Code of Business Conduct of Directors and Executives
• Perform duties according to the law, rules, regulations, and relevant policies.
• Perform duties with honesty, due attention, prudence, and ethics for the maximum benefit of the company and the stakeholders.
• Devote time to work with the utmost knowledge and ability.
• Avoid conflicts of interest with the company, whether directly or indirectly.
• Do not get involved in unlawful transactions of assets or other benefits with the company’s stakeholders.
• Do not use one’s authority to reap the personal benefit.
• Maintain one’s dignity to be respectable in society; behave properly according to one’s role and authority.
• Treat others with kindness; respect the rights and dignity of others; honor others.
• Keep confidential information of the company and the stakeholders through measures against leaks to unrelated people even after ending employment with the company, except in compliance with the law or under commitment.
• Do not buy, sell, transfer, or receive a transfer of the company’s assets by taking advantage of undisclosed inside information for one’s benefit or the benefit of others.
2. Code of Business Conducts of Employees
• Perform duties according to the law, rules, regulations, and relevant policies.
• Adhere to honesty, fairness, and ethics in performing duties.
• Perform duties with Responsibility, caution, and dedication for the company’s maximum benefit.
• Continuously improve work under Responsibility.
• Maintain one’s dignity to be respectable in society; behave properly according to one’s role and authority.
• Treat others with kindness; respect the rights and dignity of others; honor others.
• Open to others’ opinions with reason and without bias.
• Create unity and assist for the overall benefit of work, society, and the country.
• Keep confidential information of the company and the stakeholders through measures against leaks to unrelated people even after ending employment with the company, except in compliance with the law or under commitment.
• Abstain from using information obtained at work to unlawfully seek one’s benefit or the benefit of others.
• Abstain from acting or giving opinions to outsiders, the media, social media, or other social networks on any subject that may affect the company’s reputation and image.
• Refrain from claiming as one’s own the performance of others whether in or outside the company.
3. Code of Business Conduct of Stakeholders
The directors, executives, and all employees must adhere to the code of conduct towards the stakeholders as follows:
3.1 Treatment of Shareholders
• Strictly adhere to the resolutions of shareholders’ meetings. If one cannot adhere to the resolutions of the shareholders’ meeting, one must inform the shareholders without delay or call for a shareholders’ meeting to approve an important issue that is not under the authority of the board of directors or the management.
• Oversee that all stakeholders equally receive basic rights.
• Committed to growth with quality and stability so that the shareholders get sustainable returns through the company’s efficient performance and high benefits.
• Disclose information to the shareholders in a complete, correct, and timely manner.
3.2 Treatment of customers
• Ensure the satisfaction of the customers with quality goods and services, according to safety on health, life, and property.
• Respect promises or agreements with customers with fairness. If such promises or agreements cannot be kept, one must promptly negotiate with the customers in advance to solve problems or avoid damage.
• Behave towards all customers with equality and without discrimination.
• Disclose information to customers in a complete, correct, and sufficient manner, without concealing, distorting, or giving false or misleading information.
• Do not use images or content that may cause negative attitudes, social division, or improper values, especially those about sex or immorality, in the company’s sales campaigns.
• Oversee that the environment inside and around the property under the company’s management is safe for health, life, and property.
3.3 Treatment of business partners
• Respect promises or agreements with business partners with fairness. If promises or agreements cannot be kept, one must promptly negotiate with the partners in advance to solve problems or avoid damage.
• Maintain sustainable relationships with business partners, including cooperation in the economy, society, and the environment.
• Oversee the Transparency of the procurement and service systems by treating all business partners with equality and fairness according to the company’s regulations.
• On procurement, one should not specify the qualifications of goods or services of any particular business partner or intentionally specify the qualifications with the favor towards the particular goods or services, except in the case of necessity with sufficient supporting reason.
• Provide the same details of information and conditions to all business partners.
• Check the delivered goods or finished work and pay for the goods or services correctly and speedily.
3.4 Treatment of Creditors
• Strictly respect promises or agreements with creditors. If promises or agreements cannot be kept, one must promptly negotiate with the creditors in advance to solve problems or avoid damage.
• Manage work to ensure the creditors of the company’s financial status and a good record of loan repayment.
• Manage the loans according to the objective of expenses; abstain from using the loans in a way that may cause damage to the company.
• Disclose information to the creditors in a complete, correct, and timely manner.
3.5 Treatment of Employees
• Provide fair employment conditions so that employees may receive proper remunerations according to their knowledge, ability, potential, and performance, in line with the company’s performance and compared to other companies in the same business.
• Provide a process of selection, appointment, transfer, welfare, awards, termination of employment, and punishment of employees, based on transparency, accountability, honesty, and fairness.
• Encourage employees to widely and continuously develop and exchange knowledge and ability.
• Oversee a working environment that is safe for the health, life, and property of employees.
• Provide key information to employees so that they may be aware of the company’s performance and actual situations.
• Encourage dialogue between the company and the employees or representatives of the employees to present information to the company’s decision-makers to improve the quality of the workplace given joint development.
• Equally respect the rights of expression of all employees without intervention; also, set up a process of hearings and complaints properly and fair.
• Promote supporting activities so that employees may have a balanced life, whether related to work, education, recreation, or family.
3.6 Treatment of Business Competitors
• Refrain from seeking confidential information about business competitors.
• Perform duties under the framework of fair competition; abstain from slandering business competitors through false or improper claims.
• The Promote exchange of information useful to strengthen the business and help sustain the economy, society, the environment, and the country.
3.7 Treatment of society, communities, and the environment
• Strictly adhere to the relevant law, rules, orders, and regulations and try to upgrade the implementation to be of a higher standard than specified by law if, by so doing, we will benefit society, communities, the environment, and the country.
• Prevent damage caused by the company’s business to society, communities, and the environment.
• Create awareness among all employees and the company’s stakeholders of the continuous responsibility towards society, communities, and the environment.
• Conduct business while taking into account the efficient use of resources.
• Conduct business in parallel with making people in society, communities, and all stakeholders good, cultured, and ethical; also, promote education and other public activities as well as energy saving and environmental protection.
• Use knowledge acquired from experience in corporate social responsibility to develop and innovate ideas to add value to the business and society.
• Cooperate with the government and relevant agencies on any event with impact(s) on society, communities, and the environment as a result of its business.
3.8 Treatment of the government
• Strictly cooperate with the government in compliance with the law, rules, and regulations involving its business.
• Present opinions and participate with the government in developing the country, whether in the economy, society, or the environment.
• Manage projects that benefit the public, whether as assigned by the government or company-initiated projects.
3.9 Treatment of independent organizations and other related social organizations
• Disclose and exchange information with independent organizations and other related social organizations, whether in the economy, society, or the environment.
• Participate in activities organized by independent organizations and other related social organizations to promote sustainable development and respond to society’s expectations.
• In managing joint projects with independent organizations and other related social organizations, one must take into account the impact(s) on the economy, society, and the environment.
4. Postscript
This “Codes of Business Ethics and Conducts” is a discipline that Executives and staff must understand and adhere to, and it is not allowed for executives and staff to do any acts which violate these “Codes of Business Ethics and Conducts”. If it is unclear or any other problems except the Codes as stipulated may occur, executives and staff should consult with superiors to jointly solve the problem or find appropriate bounded duties.